Faq

Frequently Ask Questions

How to Transfer balance?
Manage Member >> Balance Transfer >> Add Balance >> Enter Amount >> Send OTP or Verification Code >> Submit.
How to Register a New Staff Member?
Manage Member >> Staff Register >> Select Role (as required) >> Fill all credentials >> Save.
How to Change Password?
Manage Member >> Change Password >> You can change or check the password here.
How to Register a New Member?
Manage Member >> Registration >> Fill all credentials >> Save.
How to Use Offline Services?
Offline Services >> Add Form >> Select Role (as required) >> Fill all credentials >> Save.
Add Field >> Fill all credentials >> Submit.
Offline Transaction List >> View the output of added forms here.
How to Check the History of All Services?
All Report >> Select Category.
How to Set Commission on a Particular Operator?
Set Commission >> Select Category.
How to Set Surcharge on a Particular Operator?
Set Surcharge >> Select Category.
How to Set the Page Permissions?
Security >> Page Permission >> Select Role >> Give Permissions for Particular Services.
How to Set API Auto Switch?
Recharge Setting >> Auto Switch >> Select Package >> Select API >> Change.
How to Set Automation?
Recharge Setting >> Automation >> Select Package >> Select API 1 >> API 2 >> API 3 >> API 4 >> Save.
How to Check API Balance?
Recharge Setting >> API Balance.
How to Check List API?
Recharge Setting >> List API.
How to Manage Company?
Setting >> Manage Company >> Edit >> Select Member (Fill all Credentials) >> Submit.
What is Package?
Used to create or manage packages like Silver Retailer, Gold Retailer, etc. Setting >> Package.
What is Role?
Manage any role such as Retailer, Distributor, Master Distributor, etc. Setting >> Role >> Submit.
What is Assign Package?
Assign a specific package to a particular user. Setting >> Assign Package >> Select Role >> Assign.
What is Services?
Manage, change, or add new services. Setting >> Service >> Submit.
What is Upload Banner?
Change any banner. Setting >> Upload Banner >> Select Banner Type >> Submit.
What is Manage Operator?
Integrate new operators as they enter the market. Setting >> Manage Operator >> Submit.
What is Company Bank Details?
Add or manage company bank details. Setting >> Company Bank Details >> Submit.
What is Fund Request?
View and manage downline fund requests. Approve or reject online. Setting >> Fund Request >> Search.
What is Offline Link?
Create new members in a service URL with commission setup. Setting >> Offline Link >> Submit.
What is Permission Setting?
Set permissions as per your preferences. Setting >> Permission Setting.
What is Complain List?
View all complaints raised by downline members. Setting >> Complain List.
What is Add Bank?
Add a new bank account. Setting >> Add Bank Account >> Submit.
What is Design Service?
Add, delete, or design services. Setting >> Design Service >> Assign.
What is KYC Master?
View what's displayed on the member panel. Setting >> KYC Master >> Submit.
What is Change Role?
Change any member's role, e.g., make a retailer a distributor. Setting >> Change Role >> Select Member >> Change Role.
What is Assign Role?
Assign a role to any person. Setting >> Assign Role >> Assign.
What is Parent Change?
Change a member’s parent or move between upline and downline. Setting >> Parent Change >> Select Member >> Save.
What is Menu Order?
Change or rearrange menu items. Setting >> Menu Order.
What is News?
View daily news updates for downline members. Setting >> News.
What is Bank Details?
View downline members’ bank details. Setting >> Bank Details >> Select Member.
What is Master Role?
Create or modify master roles. Setting >> Master Role >> Submit.
What is Menu Assign Master?
Modify retailer services. Setting >> Menu Assign Master >> Select Role >> Submit.
What is SMS Setting?
Integrate or create new SMS templates as required. Setting >> SMS Setting.